The 2014 election is upon us. Anyone from a state with a competitive election is probably already sick of overwhelming amount of ads. As elections become more expensive and more tech savvy they have also increased their utilization of an older medium: mail. While the USPS is undoubtedly happy to see increased revenue,...

Read more  /  0 Comments


It’s not always about the Postal Service. Mail System Providers (MSPs) are a critical part of the mailing industry value chain, standing between major mailers and the Postal Service. They provide a wide variety of services and are influential in determining the overall value of the mailing experience. However, they...

Read more  /  2 Comments


The recent announcement of postal finances brought the usual commentary. It might be refreshing to pause and think about the implications of a recent article in BusinessWeek (August 4-10, 2014) which described some of the challenges facing Coca-Cola, an American brand icon, with 2013 sales of over $79 billion. Some of...

Read more  /  1 Comment


One of the performance measures used by the Postal Service is customer satisfaction. So, how does the Postal Service measure customer satisfaction, and how does it do? Does it really matter? Everyone Has an Opinion, But Anecdotal Information can Be Misleading Almost everyone has years of personal experience with...

Read more  /  1 Comment


Check out this video from PostalVision 2020 where prominent speakers discuss their participation in the PostalVision2020 event.  

Read more  /  0 Comments


More Posts